Premium Retail Sales Consultant - Create Lasting Experience

Miele; Melbourne; On-site; AUD 48,000 - 62,000; Full time

Job summary

Miele Brighton in Melbourne is seeking a Sales Consultant to guide customers through their purchasing journey, delivering expert product advice and showcasing the quality, innovation and performance that define the Miele brand.

You will build lasting relationships, create memorable experiences and help customers choose products designed to last for generations, while meeting personal and team sales targets in a premium centre.

Qualifications

• Premium retail or customer service experience required.
• Excellent communication and relationship-building skills.
• Proactive and results-driven with ability to meet sales targets.
• Consecutive weekday rostered days off.

Responsibilities

• Deliver exceptional customer experiences with personalised product advice and consultative solutions.
• Guide customers through the sales journey from enquiry to purchase.
• Demonstrate Miele products and their features to aid purchasing decisions.
• Achieve individual and team sales targets while upholding premium service standards.
• Maintain presentation of the Experience Centre and displays at their best.
• Collaborate with colleagues to ensure a seamless customer experience and store operations.
• Maintain up-to-date product knowledge through ongoing training.
• Weekend work is a requirement for this position.

Skills

Premium retail

Customer service

Consultative sales

Communication skills

Sales targets

Job description

Miele Brighton in Melbourne is seeking a Sales Consultant to guide customers through their purchasing journey, delivering expert product advice and showcasing the quality, innovation and performance that define the Miele brand.

You will build lasting relationships, create memorable experiences and help customers choose products designed to last for generations, while meeting personal and team sales targets in a premium centre.