Premium Appliances Sales Consultant - Experience Centre

Miele; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Miele Melbourne Experience Centre invites a Sales Consultant to guide customers through their purchasing journey, offering expert product advice and showcasing premium appliances.

In this role you’ll build lasting relationships, demonstrate products, and help customers make informed decisions on appliances designed to last for generations. A background in retail or consultative sales is ideal, with a passion for delivering exceptional experiences.

Qualifications

• Previous experience in retail, customer service or consultative sales.
• Genuine passion for delivering exceptional customer experiences.
• Excellent communication and relationship-building skills.
• Proactive and results-driven with ability to achieve sales targets.
• Strong organisational skills and ability to manage multiple priorities.

Responsibilities

• Deliver exceptional customer experiences by providing personalised product advice and consultative sales solutions
• Build strong customer relationships and guide customers through the entire sales journey, from enquiry through to purchase
• Demonstrate Miele products and their features to help customers make informed purchasing decisions
• Achieve individual and team sales targets while maintaining Miele’s premium customer service standards
• Maintain a high standard of presentation throughout the Experience Centre, ensuring products and displays are showcased at their best
• Work collaboratively with colleagues to deliver a seamless customer experience and support store operations
• Maintain up-to-date product knowledge through ongoing training and development

Skills

Retail experience

Customer service

Consultative sales

Communication skills

Sales targets

Tools

CRM systems

POS systems

Job description

Miele Melbourne Experience Centre invites a Sales Consultant to guide customers through their purchasing journey, offering expert product advice and showcasing premium appliances.

In this role you’ll build lasting relationships, demonstrate products, and help customers make informed decisions on appliances designed to last for generations. A background in retail or consultative sales is ideal, with a passion for delivering exceptional experiences.