Assistant Experience Centre Manager — Premium Retail Lead

Miele Tehnica Romania

Melbourne

On-site

AUD 90,000 - 115,000

Full time

14 days+

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Benefits offered by this job

Quarterly Life Leave
Personal development opportunities
Employee discounts
Wellbeing programs
Recognition programs

Job summary

Miele Experience Centre in Melbourne seeks an Assistant Experience Centre Manager to lead a passionate team and deliver premium customer experiences. You will work closely with the Experience Centre Manager to coach staff, drive commercial performance, and ensure seamless day-to-day operations that showcase Miele’s premium products and services.

The role emphasizes hands-on leadership, retail excellence, and collaboration with internal teams to deliver engaging demonstrations and memorable

Qualifications

  • Demonstrated retail leadership in a customer-focused environment.
  • Able to coach, motivate and develop high-performing teams.
  • Strong commercial acumen with sales and service targets.
  • Excellent communication and relationship-building skills.
  • Organised with ability to manage multiple priorities.

Responsibilities

  • Lead and coach a high-performing retail team.
  • Drive sales and achieve targets.
  • Deliver exceptional customer journeys.
  • Oversee daily Experience Centre operations.
  • Collaborate with Culinary Team for events.
  • Build relationships with local partners and stakeholders.
  • Rostering, stock, reporting, and continuous improvement.

Skills

Retail leadership
Team coaching
Sales targets
Customer service
Communication

Education

Retail qualification

Tools

Microsoft Office
Retail systems
POS systems

Job description

Miele Experience Centre in Melbourne seeks an Assistant Experience Centre Manager to lead a passionate team and deliver premium customer experiences. You will work closely with the Experience Centre Manager to coach staff, drive commercial performance, and ensure seamless day-to-day operations that showcase Miele’s premium products and services.

The role emphasizes hands-on leadership, retail excellence, and collaboration with internal teams to deliver engaging demonstrations and memorable

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