Premium Experience Centre Sales Consultant

miele; Canberra; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Quarterly Life Leave

Employee discounts

Wellbeing programs

Career opportunities

Job summary

Miele Australia’s Melbourne Experience Centre seeks a Sales Consultant to guide customers through their purchasing journey with expert product advice and demonstrable quality that defines the Miele brand.

This role is about building lasting relationships, creating memorable customer experiences and helping customers choose products designed to last generations, while achieving sales targets and maintaining premium presentation standards.

Qualifications

• Experience in retail or consultative sales is required.
• Passion for delivering exceptional customer experiences.
• Excellent communication and relationship-building skills.
• Proactive, results-driven and able to meet sales targets.
• Strong organisational skills and ability to manage priorities.

Responsibilities

• Deliver exceptional customer experiences by providing personalised product advice and consultative sales solutions.
• Guide customers through the entire sales journey from enquiry to purchase.
• Demonstrate Miele products and their features to help customers decide.
• Achieve individual and team sales targets while upholding premium service standards.
• Maintain high presentation across the Experience Centre and displays.
• Collaborate with colleagues to deliver a seamless customer experience and support store operations.
• Maintain up-to-date product knowledge through ongoing training.

Skills

Retail experience

Customer service

Consultative sales

Excellent communication

Relationship-building

Tools

CRM

POS systems

Job description

Miele Australia’s Melbourne Experience Centre seeks a Sales Consultant to guide customers through their purchasing journey with expert product advice and demonstrable quality that defines the Miele brand.

This role is about building lasting relationships, creating memorable customer experiences and helping customers choose products designed to last generations, while achieving sales targets and maintaining premium presentation standards.