Premium Home Appliance Experience Consultant

6000 Miele Australia (VG AU); Canberra; Sur place; AUD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Quarterly Life Leave

Personal development and career growth

Employee discounts

Wellbeing programs (flu vaccinations,E

Recognition for achievements

Résumé du poste

Miele Australia is seeking a Sales Consultant for our Experience Centre in Canberra. You will guide customers through their purchasing journey, offering expert product advice and showcasing the quality and innovation that define Miele.

This role goes beyond standard retail sales, focusing on building lasting customer relationships and memorable shopping experiences. You will help customers make informed decisions on premium home appliances designed to last for generations, while maintaining a

Qualifications

• Must-have: Previous experience in retail, customer service or consultative sales
• A genuine passion for delivering exceptional customer experiences
• Excellent communication and relationship-building skills
• A proactive and results-driven approach with the ability to achieve sales targets
• Strong organisational skills and the ability to manage multiple priorities

Responsabilités

• Deliver exceptional customer experiences by providing personalised product advice and consultative sales solutions
• Build strong customer relationships and guide customers through the sales journey from enquiry to purchase
• Demonstrate Miele products and their features to help customers make informed purchasing decisions
• Achieve individual and team sales targets while maintaining premium customer service standards
• Maintain a high standard of presentation throughout the Experience Centre and ensure displays are showcased at their best
• Collaborate with colleagues to deliver a seamless customer experience and support store operations
• Maintain up-to-date product knowledge through ongoing training and development

Connaissances

Retail Sales

Customer Service

Communication

CRM

Outils

POS systems

CRM

Description du poste

Miele Australia is seeking a Sales Consultant for our Experience Centre in Canberra. You will guide customers through their purchasing journey, offering expert product advice and showcasing the quality and innovation that define Miele.

This role goes beyond standard retail sales, focusing on building lasting customer relationships and memorable shopping experiences. You will help customers make informed decisions on premium home appliances designed to last for generations, while maintaining a