Perth-Based Part-Time IT Officer — Staff Tech Support & Systems

United Workers; Western Australia; Hybrid; AUD 55,000 - 83,000; Part time

Benefits offered by this job

16% superannuation

25% leave loading

Supportive leadership

Job summary

United Workers Union is seeking an enthusiastic IT Officer to provide on-site support in Perth and remote assistance to teams nationwide. You will manage Microsoft 365, Exchange, SharePoint Online, and endpoint devices, while ensuring clear communication and reliable service to staff across Australia.

The role involves hands-on system administration, device management, and ITSM contributions, with occasional interstate travel for major projects.

Qualifications

• Proven front‑line IT support experience.
• Experience administering Microsoft 365 and Active Directory.
• Familiar with Hyper‑V and Windows Server.
• Solid network and security basics.
• Ability to explain technical concepts to non‑technical staff.

Responsibilities

• Provide on-site IT support in Perth.
• Provide remote support to teams across Australia.
• Manage ITSM platforms and knowledge base.
• Support staff with core productivity software and union apps.
• Occasional short‑term interstate travel for major rollouts.

Skills

Helpdesk experience

Clear communication

Team collaboration

Troubleshooting

Tools

Microsoft 365

Active Directory

DHCP

DNS

Group Policy

Hyper-V

Windows Server (2019–2025)

Intune

SharePoint Online

Job description

United Workers Union is seeking an enthusiastic IT Officer to provide on-site support in Perth and remote assistance to teams nationwide. You will manage Microsoft 365, Exchange, SharePoint Online, and endpoint devices, while ensuring clear communication and reliable service to staff across Australia.

The role involves hands-on system administration, device management, and ITSM contributions, with occasional interstate travel for major projects.