IT Support Specialist - Temporary, Flexible Hours

Michael Page; Western Australia; Vor Ort; AUD 48.000 - 62.000; Vollzeit

Benefits dieser Stelle

Hands-on experience

Competitive hourly rate

Temporary position

Zusammenfassung

Michael Page is seeking a skilled IT Support Officer for a temporary role in Western Australia. You will provide first-level IT support, troubleshoot hardware and software issues, and assist users with system access and password resets.

You will maintain IT equipment records, coordinate with external vendors for repairs, ensure policy compliance, document requests and resolutions, perform routine updates, and collaborate with the technology team to improve IT processes.

Qualifikationen

• Experience in providing technical support in a professional setting.
• Have good communication skills applied with technical health
• Knowledge of hardware, software, and network troubleshooting.
• Familiarity with common operating systems and office software.
• Strong problem-solving skills and attention to detail.
• Ability to communicate clearly and effectively with users.
• Capability to work independently and manage multiple tasks.

Aufgaben

• Provide first-level IT support and troubleshoot hardware and software issues.
• Assist users with system access, password resets, and account management.
• Maintain and update IT equipment and inventory records.
• Coordinate with external vendors for equipment repairs or replacements.
• Ensure compliance with IT policies and procedures.
• Document support requests and resolutions for future reference.
• Perform routine system updates and maintenance tasks.
• Collaborate with the technology team to improve IT processes.

Kenntnisse

Technical support experience

Communication skills

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Documentation

Independence

Jobbeschreibung

Michael Page is seeking a skilled IT Support Officer for a temporary role in Western Australia. You will provide first-level IT support, troubleshoot hardware and software issues, and assist users with system access and password resets.

You will maintain IT equipment records, coordinate with external vendors for repairs, ensure policy compliance, document requests and resolutions, perform routine updates, and collaborate with the technology team to improve IT processes.