Part-Time Tech-Savvy Retail Consultant

Optus; City of Mount Gambier; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Competitive remuneration

$80 monthly mobile credit

25% off Optus products

Connected Day

Diversity networks

Counselling support

Parental leave

Job summary

Optus is seeking a friendly Retail Consultant to join our Mt Gambier team in a part-time capacity. You will be the face of Optus, delivering standout customer experiences while building knowledge across our tech products and services.

Use your listening skills to understand customer needs and deliver personalised solutions with empathy and clarity. In this role, you’ll support customers with a range of enquiries, from general questions to complex issues, and contribute to a welcoming,

Qualifications

• Experience in retail or customer services preferred.
• Ability to explain tech solutions in simple terms.
• Ability to work part-time hours including weekends.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Build strong product knowledge and explain tech solutions clearly.
• Listen to customer needs and propose personalised solutions.
• Assist customers with all enquiries and de-escalate when needed.
• Support store operations during high activity and help keep the store running smoothly.

Skills

Customer service

Communication

Product knowledge

Teamwork

Empathy

Job description

Optus is seeking a friendly Retail Consultant to join our Mt Gambier team in a part-time capacity. You will be the face of Optus, delivering standout customer experiences while building knowledge across our tech products and services.

Use your listening skills to understand customer needs and deliver personalised solutions with empathy and clarity. In this role, you’ll support customers with a range of enquiries, from general questions to complex issues, and contribute to a welcoming,