Part-Time Retail Tech Advisor

Singtel Group; Adelaide; On-site; AUD 36,000 - 41,000; Part time

Benefits offered by this job

Discounts on Optus products

Connected Day (culture)

Counselling services

Parental leave

Job summary

Optus is seeking a motivated Retail Consultant to join our West Lakes team in a part-time capacity. You will be the face of Optus, delivering outstanding customer experiences and guiding customers through our range of technology solutions with warmth and clarity.

In this role, you will build deep product knowledge, understand customer needs, and tailor personalised solutions while maintaining a welcoming store environment and a calm, service-centric approach during peak periods.

Qualifications

• Experience delivering excellent customer service.
• Ability to learn and explain tech products clearly.
• Strong active listening and problem-solving skills.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Build strong product knowledge across tech solutions and explain simply.
• Understand customer needs and deliver personalised solutions.
• Assist customers through enquiries with empathy and clear communication.
• Contribute to a welcoming, customer-first store environment.

Skills

Customer service

Product knowledge

Communication

Empathy

Job description

Optus is seeking a motivated Retail Consultant to join our West Lakes team in a part-time capacity. You will be the face of Optus, delivering outstanding customer experiences and guiding customers through our range of technology solutions with warmth and clarity.

In this role, you will build deep product knowledge, understand customer needs, and tailor personalised solutions while maintaining a welcoming store environment and a calm, service-centric approach during peak periods.