Part-Time Retail Consultant: Tech Solutions Expert

Singtel Group; Adelaide; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Discounts on Optus products

Monthly credit and retail partner DISR

Connected Day (paid)

Diversity networks

Counselling and support services

Parental leave

Job summary

Optus in Tea Tree Plaza is seeking a positive, customer‑focused Retail Consultant to join our part‑time team. You’ll be the face of Optus, delivering standout service and helping customers across mobile, broadband and digital experiences. Build product knowledge, explain solutions simply, listen with care, and support customers through enquiries.

You’ll work with a welcoming team to keep the store running smoothly and create memorable moments for every visitor.

Qualifications

• Customer-focused mindset with strong communication.
• Ability to learn and explain tech products simply.
• Team player who thrives in a fast-paced store.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Build product knowledge across the full range of tech solutions and explain them clearly.
• Listen to customer needs and deliver personalised solutions.
• Support customers through enquiries, using empathy and calm de‑escalation.
• Contribute to a welcoming, customer-first environment with the team.
• Stay adaptable during high activity to keep the store running smoothly.

Skills

Customer service

Tech knowledge

Empathy

Problem solving

Teamwork

Job description

Optus in Tea Tree Plaza is seeking a positive, customer‑focused Retail Consultant to join our part‑time team. You’ll be the face of Optus, delivering standout service and helping customers across mobile, broadband and digital experiences. Build product knowledge, explain solutions simply, listen with care, and support customers through enquiries.

You’ll work with a welcoming team to keep the store running smoothly and create memorable moments for every visitor.