Part-Time Tech-Savvy Retail Consultant

Optus Enterprise; Adelaide; Hybrid; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Discounts

Connected Day

Diversity programs

Counselling support

Parental Leave

Job summary

Optus is seeking a part-time Retail Consultant for Tea Tree Plaza to deliver standout customer experiences, build product knowledge, and deliver personalised solutions. You’ll work in a supportive team, handle inquiries with empathy, stay calm under pressure, and contribute to a welcoming, customer-first store environment.

This role offers competitive remuneration, exclusive discounts, a Connected Day, access to wellbeing services, and parental leave support.

Qualifications

• Experience in delivering standout customer experiences in a retail environment.
• Ability to build strong product knowledge across tech solutions and explain them clearly.
• Ability to understand customer needs and deliver personalised solutions with empathy.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
• Build strong product knowledge across the range of tech solutions and explain them accessibly.
• Understand customer needs and deliver personalised solutions that make their day.
• Support customers through inquiries with empathy, clear communication and calm de‑escalation.
• Contribute to a welcoming, customer‑first environment by working with your team.

Skills

Customer service

Product knowledge

Active listening

Empathy

Teamwork

Adaptability

Job description

Optus is seeking a part-time Retail Consultant for Tea Tree Plaza to deliver standout customer experiences, build product knowledge, and deliver personalised solutions. You’ll work in a supportive team, handle inquiries with empathy, stay calm under pressure, and contribute to a welcoming, customer-first store environment.

This role offers competitive remuneration, exclusive discounts, a Connected Day, access to wellbeing services, and parental leave support.