Part-Time Tech & Customer Service Champion

Optus; Sunshine Coast Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Discounts

Connected Days

Counselling services

Parental leave (paid)

Diversity networks

Job summary

Optus is seeking a friendly Retail Service Consultant for our Buddina (Kawana) store in a part-time capacity. You will help customers with enquiries, explain technology in simple terms, and deliver personalised solutions with a friendly, service-centric approach.

Join a supportive team and contribute to a welcoming in-store experience, while building strong product knowledge and staying adaptable during busy periods.

Qualifications

• Customer service experience is valued.
• Strong communication and active listening skills.
• Ability to explain technology in simple terms.
• Collaborative team player with a positive attitude.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with genuine care.
• Build product knowledge and explain tech solutions clearly and accessibly.
• Understand customer needs and provide personalised solutions.
• Assist customers with enquiries and resolve issues with empathy and composure.
• Contribute to a welcoming store environment and support teammates during peak times.

Skills

Customer service

Communication

Product knowledge

Teamwork

Job description

Optus is seeking a friendly Retail Service Consultant for our Buddina (Kawana) store in a part-time capacity. You will help customers with enquiries, explain technology in simple terms, and deliver personalised solutions with a friendly, service-centric approach.

Join a supportive team and contribute to a welcoming in-store experience, while building strong product knowledge and staying adaptable during busy periods.