Part-Time Retail Experience Specialist

Optus; Noosa Shire; On-site; AUD 32,000 - 39,000; Part time

Benefits offered by this job

Retail discounts

Connected Day (paid)

Optus U development credits

Diversity networks

Counselling services 24/7

Paid parental leave (up to 14 weeks)

Job summary

Optus is seeking a positive, customer-focused Retail Service Consultant for our Noosa store in a part-time capacity. You will be the face of Optus, delivering standout experiences, explaining our tech solutions in simple terms, and helping customers with personalised solutions.

You will work with a supportive team to keep the store running smoothly and create memorable moments for every visitor. We offer competitive remuneration, exclusive discounts, and development opportunities through Optus

Qualifications

• Experience delivering excellent customer service in retail or service industries.
• Ability to quickly learn and explain product information in simple terms.
• Strong interpersonal skills and a customer-centric attitude.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Build strong product knowledge and explain solutions in a friendly, simple way.
• Understand customer needs and deliver personalised solutions.
• Support customers with enquiries, including complex issues, with empathy and clear communication.
• Contribute to a welcoming, customer-first environment with the team.

Skills

Customer service

Active listening

Communication

Job description

Optus is seeking a positive, customer-focused Retail Service Consultant for our Noosa store in a part-time capacity. You will be the face of Optus, delivering standout experiences, explaining our tech solutions in simple terms, and helping customers with personalised solutions.

You will work with a supportive team to keep the store running smoothly and create memorable moments for every visitor. We offer competitive remuneration, exclusive discounts, and development opportunities through Optus