Part-Time Retail Tech Advisor

Optus; Strathpine; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Monthly $80 credit

25% off Optus products

Discounts with retail partners

Connected Day

Optus U micro-credentials

Culture Connect

Elevate Women

Yarn First Nations

Disability Network

Express Yourself

Counselling support 24/7

Parental leave up to 14 weeks

Job summary

Optus Strathpine is seeking a friendly, customer-focused Retail Service Consultant for a part-time role. You will explain tech solutions clearly, understand customer needs, and provide personalised recommendations in a welcoming store environment.

Join a team that values collaboration, integrity and great service. Enjoy discounts, development opportunities, and wellbeing benefits while helping customers stay connected.

Qualifications

• Customer-focused with a friendly, can-do attitude.
• Ability to build product knowledge and explain solutions clearly.
• Strong listening and communication to de-escalate issues.
• Team player who contributes to a welcoming store environment.

Responsibilities

• Be the face of Optus and deliver standout customer experiences.
• Grow product knowledge and advise on range of tech solutions.
• Understand customer needs and propose personalized solutions.
• Assist customers with inquiries and resolve issues with empathy.
• Support store operations during busy periods.

Skills

Customer service

Communication

Empathy

Teamwork

Problem solving

Tools

POS systems

Job description

Optus Strathpine is seeking a friendly, customer-focused Retail Service Consultant for a part-time role. You will explain tech solutions clearly, understand customer needs, and provide personalised recommendations in a welcoming store environment.

Join a team that values collaboration, integrity and great service. Enjoy discounts, development opportunities, and wellbeing benefits while helping customers stay connected.