Part-Time Tech & Customer Experience Advisor

Optus; Australia Plains; Presencial; AUD 34.000 - 44.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Product discounts

Connected Day

Counselling services

Parental leave

Diversity networks

Descripción de la vacante

Optus is seeking a customer-focused Retail Consultant for a part-time role at the Parabanks store. You will greet customers, explain Optus products, and tailor solutions to individual needs, ensuring a positive shopping experience.

You’ll build up-to-date product knowledge across mobile, broadband, and digital services, help customers with enquiries, and contribute to a welcoming team environment. Join us to deliver exceptional service and growth opportunities.

Responsabilidades

• Be the face of Optus, delivering standout customer experiences.
• Build product knowledge across the full range of tech solutions.
• Understand customer needs and deliver personalised solutions.
• Support customers through enquiries with empathy and clear communication.
• Contribute to a welcoming, customer-first store environment.
• Stay adaptable during high activity and keep the store running smoothly.

Conocimientos

Strong customer service

Product knowledge

Active listening

Communication

Descripción del empleo

Optus is seeking a customer-focused Retail Consultant for a part-time role at the Parabanks store. You will greet customers, explain Optus products, and tailor solutions to individual needs, ensuring a positive shopping experience.

You’ll build up-to-date product knowledge across mobile, broadband, and digital services, help customers with enquiries, and contribute to a welcoming team environment. Join us to deliver exceptional service and growth opportunities.