Part-Time Retail Tech Advisor

Optus; City of Marion; In loco; AUD 39.000 - 47.000; Part-time

Vantaggi offerti da questo lavoro

Monthly $80 credit

25% off Optus products

Unique shopping discounts with retail

Connected Day each year

Counselling and support services 24/7

Paid parental leave (up to 14 weeks)

Descrizione del lavoro

Optus is seeking a positive, customer‑focused Retail Service Consultant to join our Marion team in a Part-Time capacity. If you love helping people, thrive in a supportive team environment, and bring energy to every conversation, we’d love to have you on board.

At Optus, we’re committed to a culture of accountability, integrity and teamwork. You’ll build product knowledge, guide customers through tech solutions, and contribute to a welcoming, customer‑first store environment at Marion.

Competenze

• Experience in retail or customer service preferred.
• Ability to explain technology in simple terms.

Mansioni

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Build strong product knowledge and become an expert across the full range of tech solutions, explaining everything in a friendly, simple and accessible way.
• Use your personality, listening skills and service centric approach to understand customer needs and deliver personalised solutions that make their day.
• Support customers through all enquiries, anything from general questions to complex issues, using empathy, clear communication and calm de‑escalation.
• Contribute to a welcoming, customer‑first environment by working closely with your team and helping create memorable moments for every visitor.
• Stay adaptable and proactive, helping out in periods of high activity and jumping in where needed to keep the store running smoothly.

Conoscenze

Customer focus

Active listening

Communication

Empathy

Teamwork

Descrizione del lavoro

Optus is seeking a positive, customer‑focused Retail Service Consultant to join our Marion team in a Part-Time capacity. If you love helping people, thrive in a supportive team environment, and bring energy to every conversation, we’d love to have you on board.

At Optus, we’re committed to a culture of accountability, integrity and teamwork. You’ll build product knowledge, guide customers through tech solutions, and contribute to a welcoming, customer‑first store environment at Marion.