Tech-Savvy Retail Advisor – Part-Time

Optus; Morayfield; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive remuneration

$80 monthly credit

25% off Optus products

Retail partner discounts

Connected Day

Diversity initiatives

Counselling and support services

Parental leave (up to 14 weeks)

Job summary

Optus in Morayfield is seeking a Part-Time Retail Service Consultant who is positive, customer-focused and ready to engage with customers across our store floor. You will learn and explain Optus products, help customers find the right solutions and maintain a welcoming store environment through teamwork and proactive service.

If you love assisting people, this role offers growth within a supportive team. Join Optus to deliver memorable experiences, stay adaptable during busy periods and

Qualifications

• Customer-service mindset and positive attitude.
• Clear communication and active listening.
• Willingness to learn and share knowledge.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
• Build strong product knowledge across tech solutions and explain them in simple terms.
• Understand customer needs with a service-centric approach and deliver personalised solutions.
• Assist customers with enquiries, guiding them calmly through issues and questions.
• Contribute to a welcoming, customer-first environment by collaborating with the team.

Job description

Optus in Morayfield is seeking a Part-Time Retail Service Consultant who is positive, customer-focused and ready to engage with customers across our store floor. You will learn and explain Optus products, help customers find the right solutions and maintain a welcoming store environment through teamwork and proactive service.

If you love assisting people, this role offers growth within a supportive team. Join Optus to deliver memorable experiences, stay adaptable during busy periods and