Part-Time Retail Tech Advisor

Optus; City of Brisbane; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Connected Day

Counselling/Wellbeing services

Parental leave

Job summary

Optus is seeking a friendly Retail Service Consultant to join our Wynnum team in a part-time capacity. You’ll be the face of Optus, delivering standout customer experiences and building knowledge across our tech solutions.

Your warmth, active listening and service focus will tailor personalised solutions and help keep the store running smoothly. We offer inclusive culture, wellbeing support, parental leave and exclusive staff discounts.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Build strong product knowledge across the full range of tech solutions and explain them simply.
• Use listening skills and a service-centric approach to understand customer needs and deliver personalised solutions.
• Support customers through all enquiries, from general questions to complex issues, with empathy and clear communication.

Job description

Optus is seeking a friendly Retail Service Consultant to join our Wynnum team in a part-time capacity. You’ll be the face of Optus, delivering standout customer experiences and building knowledge across our tech solutions.

Your warmth, active listening and service focus will tailor personalised solutions and help keep the store running smoothly. We offer inclusive culture, wellbeing support, parental leave and exclusive staff discounts.