Part-Time Retail Tech & Service Specialist

Optus; Warragul; Sur place; AUD 3 444 000 - 4 133 000; Temps partiel

Avantages offerts par ce poste

Staff discounts

Monthly credit of $80

25% off Optus products

Two paid Connected Days per year

Counselling and support services 24/7

Résumé du poste

Optus in Warragul is seeking a Retail Service Consultant to deliver exceptional customer experiences in a part-time capacity. You will build product knowledge, guide customers through technology solutions, and tailor recommendations with empathy and clarity.

You will support a busy store, collaborate with teammates, and help create memorable moments for every visitor while staying adaptable during peak periods.

Qualifications

• Customer-focused service experience is preferred.
• Strong communication and listening skills.
• Ability to explain technology in simple terms.

Responsabilités

• Be the face of Optus, delivering standout customer experiences.
• Build strong product knowledge across tech solutions and explain them clearly.
• Understand customer needs and deliver personalised solutions.
• Support customers with enquiries, using empathy and calm communication.
• Contribute to a welcoming store environment and assist during peak times.

Connaissances

Customer service

Communication

Product knowledge

Empathy

Description du poste

Optus in Warragul is seeking a Retail Service Consultant to deliver exceptional customer experiences in a part-time capacity. You will build product knowledge, guide customers through technology solutions, and tailor recommendations with empathy and clarity.

You will support a busy store, collaborate with teammates, and help create memorable moments for every visitor while staying adaptable during peak periods.