Part-Time Retail Experience Specialist

Singtel; Adelaide; Remote; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Exclusive discounts

Two paid Connected Days per year

Counselling and wellbeing support

Parental leave (up to 16 weeks)

Job summary

Optus is seeking a positive, customer-focused Retail Service Consultant to join our Munno Para team in a part-time capacity. You will deliver standout customer experiences, develop product knowledge across tech solutions, and provide personalised solutions with empathy and clarity.

Join a supportive team and help create memorable moments for every visitor, contributing to a welcoming store environment and staying adaptable during peak times.

Qualifications

• Customer-focused with a friendly, can-do attitude.
• Strong communication and listening skills to understand customer needs.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
• Build product knowledge and explain tech solutions in a friendly, simple way.
• Use listening skills to understand customer needs and deliver personalised solutions.
• Support customers through inquiries with empathy and clear communication.
• Contribute to a welcoming customer-first environment by collaborating with the team.

Skills

Customer service

Communication

Empathy

Problem solving

Teamwork

Job description

Optus is seeking a positive, customer-focused Retail Service Consultant to join our Munno Para team in a part-time capacity. You will deliver standout customer experiences, develop product knowledge across tech solutions, and provide personalised solutions with empathy and clarity.

Join a supportive team and help create memorable moments for every visitor, contributing to a welcoming store environment and staying adaptable during peak times.