Part-Time Retail Consultant: Tech Solutions & Perks

Optus; Australia Plains; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive remuneration with staff/lo

Staff discounts including $80 monthly"

Paid Connected Day each year

Diversity networks and inclusion (e.g.

Job summary

Optus is seeking a positive, customer-focused Retail Consultant to join our Arndale store in a part-time capacity. You’ll deliver standout customer experiences, build product knowledge, and tailor solutions to help customers stay connected.

In a supportive team, you’ll stay flexible during peak times, contribute to a welcoming store environment, and enjoy benefits like staff discounts, paid Connected Day, counselling support, and parental leave options.

Qualifications

• Customer-focused and service oriented.
• Strong listening and communication skills.
• Ability to explain technology in simple terms.
• Team player who stays positive under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Build strong product knowledge and become an expert across the full range of telecom solutions, explaining everything in a friendly, simple and accessible way.
• Use your personality, listening skills and service centric approach to understand customer needs and deliver personalised solutions that make their day.
• Support customers through all enquiries, anything from general questions to complex issues, using empathy and clear communication.
• Contribute to a welcoming, customer-first environment by working closely with your team and helping create memorable moments for every visitor.
• Stay adaptable and proactive, helping out in periods of high activity and jumping in where needed to keep the store running smoothly.

Skills

Customer service

Communication

Tech knowledge

Teamwork

Job description

Optus is seeking a positive, customer-focused Retail Consultant to join our Arndale store in a part-time capacity. You’ll deliver standout customer experiences, build product knowledge, and tailor solutions to help customers stay connected.

In a supportive team, you’ll stay flexible during peak times, contribute to a welcoming store environment, and enjoy benefits like staff discounts, paid Connected Day, counselling support, and parental leave options.