Part-Time Library Service Specialist (On-Site)

Randstad - Business Support; Melbourne; On-site; AUD 67,000 - 72,000; Part time

Job summary

Randstad is recruiting three Library Customer Service Officers to join our client near St Kilda. These roles are 21 hours per week with competitive hourly rates and on-site duties.

You will deliver warm front-of-house service, assist library patrons with borrowing and searches, and support daily library operations. WWCC and a National Police Clearance are required or willing to obtain them.

Qualifications

• Experience in customer service or public-facing library environments.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver warm, professional front-of-house customer service to library visitors and community members.
• Assist patrons with borrowing, returns, catalog searches, and digital library resources.
• Resolve general inquiries, assist with printing/PC access, and maintain welcoming public spaces.
• Support library administration, circulation duties, and shelf maintenance.

Skills

Customer service

Front desk

Library systems

Tools

Library management systems

Job description

Randstad is recruiting three Library Customer Service Officers to join our client near St Kilda. These roles are 21 hours per week with competitive hourly rates and on-site duties.

You will deliver warm front-of-house service, assist library patrons with borrowing and searches, and support daily library operations. WWCC and a National Police Clearance are required or willing to obtain them.