Library Visitor Services Specialist - Part-Time, On-Site

Randstad NV; Saint Kilda Junction; On-site; AUD 67,000 - 72,000; Part time

Job summary

Randstad is seeking Library Customer Service Officers for St Kilda, on-site, part-time across three 21-hour weeks. The role offers $48.85-$52.18 per hour plus superannuation, ASAP start to January 2027, with potential for two roles to transition to permanent ongoing positions.

You will deliver warm customer service, assist with borrowing and catalog searches, support printing/PC access, and help maintain welcoming public spaces. WWCC and National Police Clearance are required.

Qualifications

• Demonstrated experience in customer service or public-facing roles.
• Strong interpersonal and communication skills, patient and approachable.
• Proficiency with standard computers and library management systems; quick to learn new software.
• Availability to work 100% on-site in St Kilda across the chosen shift schedule.
• WWCC and willingness to obtain National Police Clearance.

Responsibilities

• Deliver warm, professional front-of-house service to library visitors and community members.
• Assist patrons with borrowing, returns, catalog searches, and digital resources.
• Resolve general inquiries, assist with printing/PC access, and maintain welcoming spaces.
• Support library administration, circulation duties, and shelf maintenance.

Skills

Customer service

Interpersonal skills

Front-desk support

Public library familiarity

Tools

Library systems

Office equipment

Computers

Job description

Randstad is seeking Library Customer Service Officers for St Kilda, on-site, part-time across three 21-hour weeks. The role offers $48.85-$52.18 per hour plus superannuation, ASAP start to January 2027, with potential for two roles to transition to permanent ongoing positions.

You will deliver warm customer service, assist with borrowing and catalog searches, support printing/PC access, and help maintain welcoming public spaces. WWCC and National Police Clearance are required.