Library Customer Service Specialist Part-Time On-Site

Select Aust Sydney; Saint Kilda Junction; On-site; AUD 67,000 - 72,000; Part time

Job summary

Randstad is recruiting for Library Customer Service Officers with part-time, on-site work in St Kilda. Roles involve assisting library visitors, handling borrowing and catalog searches, and supporting digital resources. Shifts total 21 hours per week across three roster options, with an hourly rate of $48.85–$52.18 plus superannuation.

Immediate start with potential for permanent roles. WWCC and National Police Clearance are required.

Qualifications

• Demonstrated experience in customer service or front-facing roles.
• Strong interpersonal and communication skills.
• Proficiency with standard computers and library software.
• WWCC and National Police Clearance where required.
• Availability to work on-site in St Kilda across specified shifts.

Responsibilities

• Deliver warm, professional front-of-house service to library visitors.
• Assist patrons with borrowing, returns, catalog searches, and digital resources.
• Resolve general inquiries and support printing/PC access.
• Support library administration, circulation duties, and shelf maintenance.

Skills

Customer service

Front-facing

Interpersonal skills

Computer literacy

Library software

Tools

Library management system

Office equipment

Job description

Randstad is recruiting for Library Customer Service Officers with part-time, on-site work in St Kilda. Roles involve assisting library visitors, handling borrowing and catalog searches, and supporting digital resources. Shifts total 21 hours per week across three roster options, with an hourly rate of $48.85–$52.18 plus superannuation.

Immediate start with potential for permanent roles. WWCC and National Police Clearance are required.