Part-Time Customer Banking Specialist – Tamworth Branch

Commonwealth Bank; Tamworth; Presencial; AUD 30.000 - 39.000; Tempo parcial

Resumo da vaga

Commonwealth Bank Tamworth Branch is seeking a part-time Customer Banking Specialist working 15 hours per week, Mon-Wed 11.15am–4.15pm. You will be the first point of contact for customers, welcoming them and guiding inquiries to the appropriate channel.

You will build personal connections, explain banking options, and help customers navigate in-branch technology while ensuring the branch operates smoothly and customers are satisfied with their service.

Qualificações

• Experience in delivering exceptional customer service, ideally in financial services, retail or hospitality.
• Excellent communication and professional demeanor.
• Ability to manage customer expectations with a courteous approach.
• Interest in building a long-term career with Commonwealth Bank.

Responsabilidades

• Greet customers and understand their enquiry to direct them to the correct channel.
• Build rapport with customers to enhance their experience in-branch.
• Demonstrate in-branch technology and digital banking options to customers.
• Monitor branch flow to ensure smooth operations and customer satisfaction.

Conhecimentos

Customer Service

Communication skills

Professional demeanor

Career with CommBank

Descrição da vaga

Commonwealth Bank Tamworth Branch is seeking a part-time Customer Banking Specialist working 15 hours per week, Mon-Wed 11.15am–4.15pm. You will be the first point of contact for customers, welcoming them and guiding inquiries to the appropriate channel.

You will build personal connections, explain banking options, and help customers navigate in-branch technology while ensuring the branch operates smoothly and customers are satisfied with their service.