Part-Time Customer Banking Specialist | Financial Guidance

Commonwealth Bank; Wingecarribee; Presencial; AUD 30.000 - 47.000; A tiempo parcial

Descripción de la vacante

Commonwealth Bank is seeking a Customer Banking Specialist for the Moss Vale Branch on a part-time, 30-hour-per-week roster. You will engage face-to-face with customers in the community and assist with in-branch banking needs, then transition to phone and digital support in a centre environment after 1pm.

You’ll handle enquiries, process applications for credit products, and explain banking options while upholding risk and integrity.

Formación

• Proven experience delivering exceptional customer service in financial services, retail or hospitality.
• Excellent communication skills and ability to explain financial terms clearly.
• The ability to ask questions, find solutions and act with integrity while placing the customer first.

Responsabilidades

• Have in-depth conversations with customers about banking needs including home loans and financial advice.
• Assist customers with enquiries, account maintenance and credit product applications.
• Demonstrate in-branch and digital banking options to provide holistic solutions.
• Support risk controls and adhere to bank processes while working in a busy retail environment.

Conocimientos

Customer service

Communication

Problem solving

Integrity

Financial products

Descripción del empleo

Commonwealth Bank is seeking a Customer Banking Specialist for the Moss Vale Branch on a part-time, 30-hour-per-week roster. You will engage face-to-face with customers in the community and assist with in-branch banking needs, then transition to phone and digital support in a centre environment after 1pm.

You’ll handle enquiries, process applications for credit products, and explain banking options while upholding risk and integrity.