Part-Time Customer Banking Specialist - In-Branch & Digital

Commonwealth Bank; Adelaide; On-site; AUD 36,000 - 55,000; Part time

Job summary

Commonwealth Bank is seeking a Customer Banking Specialist at the Salisbury branch on a part-time basis. This role operates 32.5 hours per week, Monday to Friday from 9:15am to 4:15pm, and focuses on building strong customer relationships and guiding clients through in-branch and digital banking options.

You will work with your Branch Manager and team to deliver outstanding customer outcomes, referring complex needs to specialists as required, and participating in community events and safety

Qualifications

• Excellent communication and customer-service skills.
• Ability to ask the right questions and understand customer needs.

Responsibilities

• Build personal connections with customers through meaningful conversations.
• Help customers use in-branch technology and digital banking options.
• Address transactional needs and ensure customers leave satisfied.
• Process applications for personal loans, credit cards, and related products.
• Adhere to Bank processes, reconcile transactions, and review financial positions.
• Engage with customers at community events and fundraising activities.

Job description

Commonwealth Bank is seeking a Customer Banking Specialist at the Salisbury branch on a part-time basis. This role operates 32.5 hours per week, Monday to Friday from 9:15am to 4:15pm, and focuses on building strong customer relationships and guiding clients through in-branch and digital banking options.

You will work with your Branch Manager and team to deliver outstanding customer outcomes, referring complex needs to specialists as required, and participating in community events and safety