Part-Time Client Care & Admin Specialist (Hearing Clinic)

Connect Hearing; Tewantin; On-site; AUD 38,000 - 52,000; Part time

Benefits offered by this job

Bonuses

Employee discounts

Wellbeing program

Learning platform access

Job summary

Connect Hearing in Tewantin (QLD) seeks a dedicated Client Care Representative to support clinical administration in a part-time role. You will greet clients, schedule appointments, and provide admin support to clinicians while helping to run daily clinic operations with a friendly, client-focused approach.

The role offers a supportive team, ongoing training, and the potential to increase hours for leave coverage. A customer-centric mindset and strong communication skills are essential.

Qualifications

• Experience in face-to-face customer service or administration.
• Strong communication and active listening skills.
• Organised with excellent time management.

Responsibilities

• Welcoming clients and managing their experience.
• Scheduling and confirming appointments.
• Providing admin support to Clinicians (Audiologists/Audiometrists).
• Managing day-to-day clinic operations (opening/closing).
• Handling clinic phone line and shared email inbox.
• Billing clients and processing payments.
• Learning and using clinic software.

Skills

Customer service

Administration

Communication

Time management

Tools

Microsoft Office

Job description

Connect Hearing in Tewantin (QLD) seeks a dedicated Client Care Representative to support clinical administration in a part-time role. You will greet clients, schedule appointments, and provide admin support to clinicians while helping to run daily clinic operations with a friendly, client-focused approach.

The role offers a supportive team, ongoing training, and the potential to increase hours for leave coverage. A customer-centric mindset and strong communication skills are essential.