Part-Time Client Care Pro - Hearing Health Admin

Sonova; Morayfield; On-site; AUD 28,000 - 42,000; Part time

Benefits offered by this job

Competitive pay

Monthly bonuses

Employee discounts

Wellbeing program

Learning platform

Career growth

Job summary

Sonova's Connect Hearing clinic in Morayfield, QLD, is seeking a Client Care Representative for a permanent part-time role (3 days, 22.8 hours per week). You will greet clients, schedule appointments, and support clinicians in a busy clinic.

This role offers hands-on patient interaction, day-to-day clinic operations, and opportunities to learn about hearing health while enjoying staff discounts and a values-driven team culture.

Qualifications

• Experience in face-to-face customer service and/or administration.
• Passion for delivering an excellent client experience.
• Strong communication and active listening skills.
• Energetic, proactive, and able to work autonomously.
• Willingness to learn hearing health basics.

Responsibilities

• Welcoming clients and managing their experience for optimal outcomes.
• Scheduling and confirming appointments.
• Providing admin support to clinicians.
• Managing day-to-day clinic operations, opening/closing.
• Handling clinic phone line and shared email.
• Processing payments and billing customers.

Skills

Customer service

Administration

Scheduling

Billing

Communication

Tools

Clinic software

Job description

Sonova's Connect Hearing clinic in Morayfield, QLD, is seeking a Client Care Representative for a permanent part-time role (3 days, 22.8 hours per week). You will greet clients, schedule appointments, and support clinicians in a busy clinic.

This role offers hands-on patient interaction, day-to-day clinic operations, and opportunities to learn about hearing health while enjoying staff discounts and a values-driven team culture.