Part-Time Branch Banking Advisor

Commonwealth Bank of Australia; Adelaide; Vor Ort; AUD 32.000 - 39.000; Teilzeit

Zusammenfassung

Commonwealth Bank of Australia in Ingle Farm is seeking a part-time Customer Banking Specialist to join our Retail Bank team. The role centers on delivering outstanding customer experiences in-branch, with rosters clearly set to 28.5 hours per week.

You will build personal connections, help customers use digital banking, and refer more complex needs to specialists while upholding bank processes and safety. Aboriginal & Torres Strait Islander people are encouraged to apply; online assessments may

Qualifikationen

• Experience delivering service in a busy retail banking environment.
• Ability to refer customers to specialist team members for complex needs.
• Comfort using in-branch technology and digital banking options.

Aufgaben

• Build a personal connection with customers through meaningful conversations.
• Help customers use in-branch technology and digital banking options.
• Address transactional needs in-branch to ensure satisfaction.
• Interview and process applications for personal loans and credit cards.
• Adhere to bank processes, reconcile transactions and review financial positions.
• Engage with customers by participating in community events and fundraising.
• Look out for the safety and wellbeing of your team.
• Capture customer feedback and drive service improvements.

Kenntnisse

Customer service

Communication

Digital banking knowledge

Interpersonal skills

Team safety awareness

Feedback management

Jobbeschreibung

Commonwealth Bank of Australia in Ingle Farm is seeking a part-time Customer Banking Specialist to join our Retail Bank team. The role centers on delivering outstanding customer experiences in-branch, with rosters clearly set to 28.5 hours per week.

You will build personal connections, help customers use digital banking, and refer more complex needs to specialists while upholding bank processes and safety. Aboriginal & Torres Strait Islander people are encouraged to apply; online assessments may