Part-Time Administration Officer - Aged Care Reception & Admin

UnitingCare Queensland; Sunshine Coast Regional; On-site; AUD 32,000 - 42,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 + meal/

Not for Profit salary packaging

Employee discounts

Parental leave (12 weeks)

Gender affirmation leave

Career development opportunities

Job summary

BlueCare in Caloundra is seeking an Administration Officer to support residential services with front-of-house operations, reception duties and essential admin processes. You will manage inquiries, prepare reports, and assist with resident records and accounts, ensuring a professional, resident-centred service.

This permanent part-time role includes flexibility for additional shifts and a supportive, team-focused environment.

Qualifications

• Proven experience in administration and office support roles.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and administrative systems.
• Strong organisational and time management skills and ability to multitask.
• Ability to manage competing priorities and work independently.
• Experience in aged care or healthcare is highly regarded.
• Certificate III or IV in Business Administration desirable.
• Confidence to satisfy probity checks required by legislation or policies.

Responsibilities

• Provide reception coverage and create a welcoming front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and escalation where required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Skills

Administration

Customer service

Microsoft Office

Time management

Prioritisation

Aged care

Business Admin cert

Probity checks

Education

Certificate III/IV in Business Administration

Job description

BlueCare in Caloundra is seeking an Administration Officer to support residential services with front-of-house operations, reception duties and essential admin processes. You will manage inquiries, prepare reports, and assist with resident records and accounts, ensuring a professional, resident-centred service.

This permanent part-time role includes flexibility for additional shifts and a supportive, team-focused environment.