Aged Care Admin & Reception Specialist

UnitingCare Health Pty Ltd.; Sunshine Coast Regional; On-site; AUD 36,000 - 51,000; Part time

Benefits offered by this job

Salary packaging

Penalties & allowances

Parental leave

Employee discounts

Job summary

BlueCare is seeking an Administration Officer at the Bli Bli Aged Care Facility to provide front‑of‑house reception, correspondence and resident administration support. You will manage calls, emails and visitor entry, assist with admissions, records and invoicing, and help maintain a resident‑centred, confidential service.

The role supports a staged term: 1 x permanent part‑time and 1 x 12‑month fixed contract, with a 45‑hour fortnight roster and shifts 8am‑4pm on select days.

Qualifications

• Proven experience in administration and office support roles.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and administrative systems.
• Strong organisational and time management skills.
• Ability to manage competing priorities and work independently.
• Experience in aged care or healthcare (highly regarded).
• Certificate III or IV in Business Administration (desirable).
• Confidence to satisfy the relevant probity checks required by legislation or policies.

Responsibilities

• Provide reception coverage and create a welcoming, inclusive front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and escalate where required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Skills

Proven experience in administration

Strong customer service

Communication skills

Microsoft Office proficiency

Organisational skills

Time management

Independent working

Healthcare experience (desirable)

Probity checks compliance

Education

Certificate III or IV in Business Administration

Tools

Microsoft Office

Job description

BlueCare is seeking an Administration Officer at the Bli Bli Aged Care Facility to provide front‑of‑house reception, correspondence and resident administration support. You will manage calls, emails and visitor entry, assist with admissions, records and invoicing, and help maintain a resident‑centred, confidential service.

The role supports a staged term: 1 x permanent part‑time and 1 x 12‑month fixed contract, with a 45‑hour fortnight roster and shifts 8am‑4pm on select days.