Aged Care Admin & Front Desk — Part-Time

UnitingCare Health Pty Ltd.; Bli Bli; On-site; AUD 36,000 - 51,000; Part time

Benefits offered by this job

Salary packaging

Not-for-profit salary packaging

Penalties & allowances

Job summary

BlueCare in Bli Bli is seeking an Administration Officer to provide front-of-house reception and comprehensive administrative support for our aged care facility. You will manage calls, emails, and visitor entry while ensuring a resident-centered service and professional communications.

You will also handle admissions, records, reporting, invoicing, and travel arrangements, contributing to efficient operations and positive resident experiences.

Qualifications

• Proven experience in administration and office support roles.
• Proficiency in Microsoft Office and administrative systems.
• Strong organisational and time management skills.
• Ability to manage competing priorities and work independently.
• Experience in aged care or healthcare (highly regarded).
• Certificate III or IV in Business Administration (desirable).
• Confidence to satisfy probity checks required by legislation or policies.

Responsibilities

• Provide reception coverage and create a welcoming front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and escalate when required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Skills

Admin & office support

Customer service

Microsoft Office

Organisational skills

Prioritisation

Aged care experience

Business Admin cert

Probity checks

Education

Cert III/IV in Business Administration

Tools

Microsoft Office

Job description

BlueCare in Bli Bli is seeking an Administration Officer to provide front-of-house reception and comprehensive administrative support for our aged care facility. You will manage calls, emails, and visitor entry while ensuring a resident-centered service and professional communications.

You will also handle admissions, records, reporting, invoicing, and travel arrangements, contributing to efficient operations and positive resident experiences.