Aged Care Admin & Front Desk Specialist

Family and Disability Services; Caloundra; Sur place; AUD 36 000 - 51 000; Temps partiel

Avantages offerts par ce poste

Salary packaging

Not-for-profit salary packaging

Penalties & allowances

Résumé du poste

BlueCare Caloundra Aged Care Facility is seeking an Administration Officer to provide welcoming front‑of‑house support and accurate administrative services. You will handle calls, emails and visitor entry, assist with resident records, reports and minutes, and support accounts and diary management.

Strong communication, organisation and a customer‑focused approach in a care setting are essential. Permanent part-time role (45 hours per fortnight) with a near-hourly rate of $31.63 plus Super,

Qualifications

• Proven experience in administration and office support roles.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and administrative systems.
• Strong organisational and time management skills.
• Ability to manage competing priorities and work independently.
• Experience in aged care or healthcare (highly regarded).
• Certificate III or IV in Business Administration (desirable).
• Confidence to satisfy probity checks required by legislation or policies.

Responsabilités

• Provide reception coverage and create a welcoming, inclusive front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and elevate where required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Connaissances

Reception

Customer service

Microsoft Office

Time management

Prioritization

Aged care experience

Formation

Certificate III/IV in Business Administration

Description du poste

BlueCare Caloundra Aged Care Facility is seeking an Administration Officer to provide welcoming front‑of‑house support and accurate administrative services. You will handle calls, emails and visitor entry, assist with resident records, reports and minutes, and support accounts and diary management.

Strong communication, organisation and a customer‑focused approach in a care setting are essential. Permanent part-time role (45 hours per fortnight) with a near-hourly rate of $31.63 plus Super,