Front Desk Admin — Not-for-Profit Aged Care

BlueCare; Caloundra; Presencial; AUD 36.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging benefits

Employee discounts and rewards

12 weeks parental leave + partner?

Diversity and inclusion leave options

Career development opportunities

Descripción de la vacante

BlueCare is seeking an Administration Officer in Queensland to deliver high-quality administrative and logistics support for residential services. You will manage reception, communication and essential processes, ensuring a resident-centred service with confidential handling of information.

Reporting to the Residential Service Manager, you will oversee diaries, travel, invoices and meetings, while supporting admissions, records and reporting to maintain smooth operations and a positive resident

Formación

• Proven experience in administration and office support roles.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and administrative systems.
• Strong organisational and time management skills.
• Ability to manage competing priorities and work independently.
• Experience in aged care or healthcare (highly regarded).
• Certificate III or IV in Business Administration (desirable).

Responsabilidades

• Provide reception coverage and create a welcoming, inclusive front-of-house environment.
• Manage phone calls, emails, enquiries and visitor entry requirements.
• Act as the first point of contact for residents, families and visitors.
• Provide administrative support including preparing correspondence, reports, agendas and minutes.
• Support resident administration processes including admissions, records and reporting.
• Assist with accounts administration, including invoice processing.
• Organise diaries, meetings, appointments and travel arrangements.
• Respond to feedback and complaints with professionalism and elevate where required.
• Ensure confidentiality, privacy and accurate handling of sensitive information.
• Work collaboratively with staff to support smooth operations and a positive resident experience.

Conocimientos

Administration experience

Customer service

Communication skills

Microsoft Office

Organisational skills

Time management

Independent work

Aged care experience (highly regarded)

Educación

Certificate III or IV in Business Administration

Herramientas

Microsoft Office

Descripción del empleo

BlueCare is seeking an Administration Officer in Queensland to deliver high-quality administrative and logistics support for residential services. You will manage reception, communication and essential processes, ensuring a resident-centred service with confidential handling of information.

Reporting to the Residential Service Manager, you will oversee diaries, travel, invoices and meetings, while supporting admissions, records and reporting to maintain smooth operations and a positive resident