Part-Time Admin & Operations Coordinator — Flexible Hours

Morisset Pools; City of Lake Macquarie; On-site; AUD 34,000 - 44,000; Part time

Job summary

Morisset Pools is seeking an experienced Administration Coordinator to support servicing, maintenance and retail operations in Lake Macquarie. The role focuses on scheduling, enquiries, invoicing and systems, with responsibilities across both the service team and the retail store.

You will work closely with the Director, take ownership of tasks, and contribute to improved workflows in a growing local business. The position is casual, approx.

Qualifications

• Exceptional organisational skills and a keen eye for detail.
• Comfortable managing multiple tasks and shifting priorities.
• Strong communication and customer service approach.
• Proactive and reliable with the ability to work independently.

Responsibilities

• Coordinate pool servicing and maintenance appointments.
• Manage customer enquiries via phone, email and bookings.
• Prepare quotes, process invoices and manage accounts using Xero.
• Follow up outstanding invoices and enquiries.
• Coordinate technician schedules and day-to-day service operations.
• Assist with stock ordering, supplier correspondence and stocktakes.
• Maintain accurate customer records and internal systems.
• Identify opportunities to streamline workflows and improve efficiency.
• Provide support to the retail store during busy periods.

Skills

Organisational skills

Customer service

Multi-tasking

Attention to detail

Tools

Xero

Job description

Morisset Pools is seeking an experienced Administration Coordinator to support servicing, maintenance and retail operations in Lake Macquarie. The role focuses on scheduling, enquiries, invoicing and systems, with responsibilities across both the service team and the retail store.

You will work closely with the Director, take ownership of tasks, and contribute to improved workflows in a growing local business. The position is casual, approx.