Hybrid Admin & Customer Experience Coordinator

Lake Macquarie City Council; Australia; Hybrid; AUD 83,000 - 97,000; Full time

Benefits offered by this job

35 hours per week

Work a mixture of office, on site and

12% superannuation

Free parking

Wellbeing programs

Job summary

Lake Macquarie City Council is seeking an organised, proactive Business Support Officer to support our Customer Experience team. You’ll coordinate calendars, manage key activities and ensure priorities are met to deliver excellent service to our community.

This 18-month full-time role embraces document control, budget monitoring and corporate reporting, with a mix of office, on-site and home-based work. If you bring strong administration skills, discretion with confidential information, and a

Qualifications

• Tertiary/certificate qualifications and/or equivalent experience in business administration or office management.
• Excellent communication skills, including clear and concise writing.
• Excellent interpersonal skills with confidentiality and reliability.

Responsibilities

• Coordinate calendars and inboxes for the leadership team and meetings.
• Oversee customer correspondence and actions to ensure priorities are met.
• Support budgeting, financial processing, document control and corporate reporting.

Skills

Communication

Interpersonal skills

Time management

Discretion with confidential info

Customer service

Education

Tertiary qualification in business administration/office management

Job description

Lake Macquarie City Council is seeking an organised, proactive Business Support Officer to support our Customer Experience team. You’ll coordinate calendars, manage key activities and ensure priorities are met to deliver excellent service to our community.

This 18-month full-time role embraces document control, budget monitoring and corporate reporting, with a mix of office, on-site and home-based work. If you bring strong administration skills, discretion with confidential information, and a