Overnight Guest Experience Specialist – Roar & Snore

Taronga; Sydney; Presencial; AUD 38.000 - 54.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Complimentary passes

Free onsite parking

Discounts on accommodation

Discounted food & beverage

Fitness Passport discount

Social team

Descripción de la vacante

Taronga Zoo Sydney is seeking experienced Guest Experience Officers for the Overnight Programs. You will guide guests through Roar & Snore and ZooSnooz experiences, sharing conservation stories and delivering memorable after-hours encounters from sunset through sunrise.

Role involves coordinating with a dynamic team, delivering tours to accommodation guests, zoo patrons and VIP functions, with specific overnight shift requirements for casual and part-time roles.

Formación

• Current NSW driver’s license or ability to obtain recognized license (manual preferred).
• RSA certification or ability to obtain certification.
• Obtain and maintain a current paid NSW Working with Children Check.
• Medium Rigid Vehicle Licence required.

Responsabilidades

• Conduct guided tours of Taronga Zoo’s animal exhibits and behind-the-scenes areas.
• Educate visitors about the Zoo’s animal collection and conservation programs.
• Present a select range of animals with safe handling techniques to enhance visitor experience.
• Contribute to customer service standards and sustainability initiatives.
• Report WHS incidents per Taronga’s Charter.

Educación

NSW Driver's Licence

RSA Certification

Working with Children Check

Medium Rigid Vehicle Licence

Descripción del empleo

Taronga Zoo Sydney is seeking experienced Guest Experience Officers for the Overnight Programs. You will guide guests through Roar & Snore and ZooSnooz experiences, sharing conservation stories and delivering memorable after-hours encounters from sunset through sunrise.

Role involves coordinating with a dynamic team, delivering tours to accommodation guests, zoo patrons and VIP functions, with specific overnight shift requirements for casual and part-time roles.