Overnight Guest Experience Guide

Taronga Zoo; Sydney; On-site; AUD 45,000 - 55,000; Part time

Benefits offered by this job

Complimentary passes for family &友

Free onsite car parking

Discounted accommodation across Tarong

Discounted Food & beverages

Discounted Fitness Passport

Social team with active events

+ more!

Job summary

Taronga Zoo Sydney is seeking experienced Guest Experience Officers for the Overnight Programs. You will guide guests during Roar & Snore and ZooSnooz events, delivering memorable after-hours wildlife experiences from sunset to sunrise.

Role requires morning and evening overnight shifts. Casual and Part-Time opportunities are available, with shifts including early mornings and evenings across Sydney & Dubbo sites.

Qualifications

• Hold a current NSW Driver’s Licence or ability to have existing license recognised.
• RSA certification or the potential to obtain certification.
• Obtain and maintain a current paid NSW Working with Children Check.
• Obtain and maintain a Medium Rigid Vehicle License.

Responsibilities

• Conduct guided tours of Taronga Zoo's animal exhibits and 'behind the scenes' areas.
• Educate visitors about the Zoo's animal collection, breeding programs and research.
• Present a range of animals with correct handling to enhance visitor experience.
• Comply with Taronga's Customer Service Charter and suggest improvements.
• Support sustainability practices and Taronga's environmental targets.
• Report Work, Health and Safety incidents per the Charter.

Skills

Driver's license (NSW)

RSA certification

Working with Children Check

Medium rigid vehicle license

Job description

Taronga Zoo Sydney is seeking experienced Guest Experience Officers for the Overnight Programs. You will guide guests during Roar & Snore and ZooSnooz events, delivering memorable after-hours wildlife experiences from sunset to sunrise.

Role requires morning and evening overnight shifts. Casual and Part-Time opportunities are available, with shifts including early mornings and evenings across Sydney & Dubbo sites.