Overnight Guest Experience Officer — Part-Time

Taronga Conservation Society Australia; Sydney; On-site; AUD 38,000 - 54,000; Part time

Benefits offered by this job

Complimentary passes for Taronga's zo0

Free onsite car parking

Discounts on award-winning住宿

Discounted food and beverages

Discounted Fitness Passport

Social team activities

Job summary

Taronga Zoo Sydney seeks experienced Guest Experience Officers to join the Overnight Programs team. You will guide guests during after-hours encounters, share conservation stories and help create magical experiences from sunset through to sunrise.

Casual and Permanent Part-Time roles are available. Casuals must maintain at least one overnight shift per week; part-time requires two overnight shifts weekly. Shifts include AM/PM blocks with on-site accommodation.

Qualifications

• Hold a current NSW Driver's Licence or equivalent recognised licence.
• RSA certification or ability to obtain certification.
• Paid NSW Working with Children Check held at own expense.
• Medium Rigid Vehicle Licence.

Responsibilities

• Conduct guided tours of Taronga Zoo exhibits and behind-the-scenes areas.
• Educate visitors about the animal collection, breeding programs and research.
• Present a range of animals with correct handling to enhance guest experience.
• Follow Taronga’s Customer Service Charter and suggest improvements.
• Support sustainability practices to help Taronga reach targets.
• Report Work, Health and Safety incidents per the Charter.

Skills

Driver's License (NSW)

RSA Certification

Working with Children Check

Medium rigid vehicle license

Job description

Taronga Zoo Sydney seeks experienced Guest Experience Officers to join the Overnight Programs team. You will guide guests during after-hours encounters, share conservation stories and help create magical experiences from sunset through to sunrise.

Casual and Permanent Part-Time roles are available. Casuals must maintain at least one overnight shift per week; part-time requires two overnight shifts weekly. Shifts include AM/PM blocks with on-site accommodation.