Onsite IT Field Engineer (NV1/NV2)

Unisys; Canberra; On-site; AUD 70,000 - 110,000; Full time

Job summary

Unisys in Canberra is seeking a Technical Field Engineer to be the onsite expert who restores services, troubleshoots complex issues, and keeps critical government technology running when it matters most.

You’ll work directly with federal government staff, supporting desktop, laptop, printer, hardware, software, and networking technologies in an onsite environment. This role offers hands-on problem solving and opportunities to build practical field engineering skills.

Qualifications

• Minimum 6 months' experience in a deskside support environment.
• Experience with fault investigation, triage, and issue resolution.
• Knowledge of desktop/server hardware and networking troubleshooting.
• Current Driver's Licence.
• Active NV1 or NV2 Australian Security Clearance (mandatory).

Responsibilities

• Provide onsite technical support for desktops, laptops, printers, and peripherals.
• Diagnose and resolve issues in a deskside support setting.
• Install, configure, maintain hardware and software in a Windows environment.
• Support end users and infrastructure across desktop, printer, and network components.
• Ensure high levels of customer service and satisfaction.
• Contribute to secure, reliable government technology environments.

Skills

Deskside support

Windows troubleshooting

Hardware diagnostics

Printer deployment

Customer service

Job description

Unisys in Canberra is seeking a Technical Field Engineer to be the onsite expert who restores services, troubleshoots complex issues, and keeps critical government technology running when it matters most.

You’ll work directly with federal government staff, supporting desktop, laptop, printer, hardware, software, and networking technologies in an onsite environment. This role offers hands-on problem solving and opportunities to build practical field engineering skills.