Senior Technical Field Engineer — On-Site & IT Support

Mncinsider; Adelaide; Hybrid; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Retirement Savings Plan

Life Insurance

Disability Insurance

EAP

Professional Development

Employee Stock Purchase Plan

FSA

Job summary

Unisys in Adelaide, South Australia, is seeking a Senior Technical Field Engineer to install, repair, and maintain computer equipment at client sites, delivering on-site and remote support. The role requires NV1/NV2 security clearance and strong hardware/software knowledge, with a focus on troubleshooting and customer service.

This position offers opportunities for growth within field service leadership and requires effective communication while working with clients and service partners.

Qualifications

• NV1/NV2 security clearance required.
• Proven field service or technical support experience.
• Strong hardware and software troubleshooting skills.
• Excellent communication and customer focus.
• Ability to work independently and in a team.

Responsibilities

• Provide on-site and remote technical support to clients.
• Install, repair, and maintain computer equipment and peripherals.
• Manage equipment inventory and service records.
• Document activity and communicate status to clients and teams.

Skills

NV1/NV2 security clearance

Field service experience

Technical support

Hardware & software knowledge

Troubleshooting

Communication skills

Time management

Customer-focused

Independence & teamwork

Tools

Remote support tools

ITIL knowledge

Certifications (e.g., CompTIA A+, Microsoft Certified)

Job description

Unisys in Adelaide, South Australia, is seeking a Senior Technical Field Engineer to install, repair, and maintain computer equipment at client sites, delivering on-site and remote support. The role requires NV1/NV2 security clearance and strong hardware/software knowledge, with a focus on troubleshooting and customer service.

This position offers opportunities for growth within field service leadership and requires effective communication while working with clients and service partners.