MOTEL MANAGER - MAYFAIR RIDGE TRADING PTY LTD

The Mayfair Emerald; Emerald; On-site; AUD 65,000 - 90,000; Full time

Job summary

The MAYFAIR RIDGE MOTEL is seeking an experienced Motel Manager to lead daily operations and ensure high standards of guest service across front desk, housekeeping and maintenance. You will supervise reception, facilities, and dining services while maintaining a safe, welcoming environment.

Key responsibilities include coordinating reservations, overseeing staff performance, ensuring compliance with relevant regulations and WHS requirements, and monitoring guest feedback to continually improve

Qualifications

• Diploma level qualification or higher.
• 12 months experience in a similar motel/ hotel role.
• Marketing experience is valued but not essential.

Responsibilities

• Coordinate motel operations, including reservations, housekeeping, and food service, to maintain high guest service standards.
• Supervise security and room/facilities maintenance to keep the motel safe and well-presented.
• Ensure compliance with relevant legislation, regulations, licensing, and WHS requirements.
• Monitor guest feedback and identify opportunities to improve service delivery.

Skills

RMS Knowledge

Priority setting

Team coordination

Education

Diploma or higher

Job description

MOTEL MANAGER - MAYFAIR RIDGE TRADING PTY LTD

At MAYFAIR RIDGE TRADING PTY LTD we are seeking a skilled Motel Manager who can effectively lead and oversee the day-to-day operations of the motel. The successful candidate will play a key role in ensuring our guests receive a high standard of accommodation, dining, and hospitality services, while maintaining an efficient, welcoming, and well-managed operation. The Motel Manager will be responsible for supervising the work and activities of reception, maintenance, and housekeeping.

Key responsibilities

Coordinate motel operations, including reservations, housekeeping, and food service, ensuring consistently high standards of guest service.

Supervise security and room and facilities maintenance to ensure the motel is safe, well-presented, and maintained to a high standard.

Ensure the motel operates in accordance with all relevant legislation, regulations, licensing requirements, and industry standards, including workplace health and safety requirements.

Monitor and evaluate guest feedback and satisfaction, identifying opportunities to improve the overall guest experience and service delivery.

POSITION QUALIFICATIONS:

At least relevant diploma level qualification.

Experience: At least 12 months experience in a similar role.

Other Qualifications: Marketing experience/course valued but not essential.

REQUIRED SKILLS:

RMS Knowledge.

Ability to establish priorities.

Ability to lead and coordinate various departments.

About us

The Mayfair Ridge Motel (MAYFAIR RIDGE TRADING PTY LTD) is a welcoming hospitality destination where locals, travellers, families and friends come together to enjoy great food, friendly service and a great atmosphere. At the heart of our business is our bistro, serving delicious breakfast, lunch and dinner, along with weekly specials designed to keep our guests coming back for more. We take pride in delivering a great dining experience, with quality food and attentive service at the centre of what we do.