Motel Manager

Rashi Joshi; Katherine; Hybrid; AUD 81,000 - 99,000; Full time

Job summary

Katherine Motel in Katherine, NT is seeking a Full-time Motel Manager to oversee daily operations of accommodation, restaurant, bar, and events. The role requires 5 years of hospitality experience, strong leadership, budgeting skills, and compliance with health and liquor regulations.

RSA and Food Safety Supervisor certificates are preferred or obtainable. Immediate start with flexible hours; responsibilities include staff leadership, SOP development, guest services, and profitability driving

Qualifications

• Minimum 5 years’ experience in motel/hotel/hospitality.
• Strong leadership and communication skills.
• Financial management and budgeting experience.
• Familiarity with hospitality software (PMS, Channel Manager, Revenue Management, POS, accounting).
• Current RSA certification and Food Safety Supervisor certificate (or willingness to obtain).
• Ability to work flexible hours, including weekends and evenings.

Responsibilities

• Oversee & train daily operations of motel accommodation, restaurant, café, bar, event/conference space, pool and guest amenities.
• Ensure smooth check-in/check-out processes and maintain reservation systems efficiently.
• Revenue management and business growth.
• Develop, implement and maintain SOPs for all departments to streamline operations and improve consistency across services.
• Monitor property upkeep including cleanliness, safety, maintenance of equipment, grounds and premises.
• Implement security policies/protocols to protect premises and assets.
• Drive guest feedback collection and resolve complaints professionally.
• Manage operational budgets and ensure profitability.
• Ensure compliance with liquor licensing and food safety regulations.
• Promote and coordinate use of events/conference facilities.
• Liaise with clients for planning and delivery of functions.
• Ensure appropriate staffing and service delivery for events.

Skills

Leadership, communication

Financial management

Problem solving

Staff management

Independence & teamwork

High standards of cleanliness

Operational efficiency

Education

RSA certification

Food Safety Supervisor certificate

Tools

PMS

Channel Manager

Revenue Management

POS

Accounting software

Job description

Katherine Motel is hiring a Full time Motel Manager role in Katherine, NT.

Flexible hours available

5 years of relevant work experience required for this role

Working rights required for this role

Expected salary: $90,000 per annum

This is an immediate start position

Key Responsibilities

• Oversee & train daily operations of motel accommodation, restaurant, café, bar, event/ conference space, pool and guest amenities
• Ensure smooth check-in/ check–out processes and maintain reservation systems efficiently
• Revenue management and business growth
• Develop, implement and maintain Standard Operating Procedures (SOPs) for all departments to streamline operations and improve consistency across services
• Monitor property upkeep including cleanliness, safety, general maintenance of the equipment, grounds and premises
• Implement security policies/ protocols to protect the premises from loss/ theft/ damage to any money, stock and equipment
• Drive guest feedback collection and resolve complaints in a timely and professional manner
• Manage operational budgets and ensure profitability
• Ensure compliance with liquor licensing and food safety regulations.
• Promote and coordinate use of events/ conference facilities.
• Liaise with clients for planning and delivery of functions.
• Ensure appropriate staffing and service delivery for event/s.
• Manage staff performance, including staff expectations, conducting reviews, and taking corrective action where required.
• Preference will be given to the candidates with training skills of Bar/Barista Staff.
• Lead by example with a hands‑on, service‑first approach
• Foster a positive and professional workplace culture, ensuring compliance with Fair Work and workplace laws.
• Ensure compliance with NT legislation, including health and safety, liquor licensing, and food safety.
• Maintain occupational health & safety procedures and incident reporting.
• Monitor daily, weekly, and monthly performance metrics including sales, guest feedback, and cost controls.
• Drive sales and profitability through creative promotions and community engagement and seasonal strategies to grow the customer base
• Build partnerships with local organizations to increase occupancy, event bookings, catering services and brand visibility
• Contribute to social media or local marketing efforts to promote accommodation, events, specials, or featured products

Skills & competencies

• Minimum 5 years’ experience in motel/ hotel/ hospitality industry desirable
• Strong leadership and communication skills.
• Financial management and budgeting experience.
• Familiarity with hospitality software (PMS, Channel Manager, Revenue Management, POS, accounting).
• Problem- solving and conflict resolution skills.
• Current RSA certification and Food Safety Supervisor certificate (or willingness to obtain).
• Ability to work flexible hours, including weekends and evenings.
• Ability to manage diverse team and multitask across service types.
• High standards of cleanliness, organization, and operational efficiency.
• Ability to work independently and collaboratively within a team.