Membership Growth & Wellness Coach

Fitness First; Parramatta; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

Casual loading

Complimentary Platinum Fitness First会员

Job summary

Fitness First is seeking a friendly Member Support Consultant for our Carlingford club on a casual basis. You’ll greet members, spark motivation and guide people through their first steps toward fitness, while delivering exceptional service.

You'll drive membership growth through proactive outreach, tours, and personalised interactions, building relationships with new and existing members and turning interest into action. Join a high-energy team with competitive pay and member benefits.

Qualifications

• Current First Aid & CPR certificate.
• Problem-solving mindset to meet member needs.
• Strong communication to inspire action.
• Driven by goals; continuously excel.
• Team player who can rally through hard times.
• Customer-focused with ability to build rapport.

Responsibilities

• Proactively contribute to club sales budget using promotions and referrals campaigns.
• Generate and convert high-quality sales leads through community outreach and referrals.
• Achieve required number of lead contacts via telephone to maximize opportunities.
• Provide sales presentations and tours to prospective members.
• Create great member journeys via positive, personalised interactions.
• Address enquiries to achieve successful outcomes.
• Open and close the club as per the roster.
• Involve in member retention programs to keep members engaged.
• Regular service calls to new and existing members to promote club products.

Skills

First aid & CPR

Customer service

Communication

Goal oriented

Team player

Job description

Fitness First is seeking a friendly Member Support Consultant for our Carlingford club on a casual basis. You’ll greet members, spark motivation and guide people through their first steps toward fitness, while delivering exceptional service.

You'll drive membership growth through proactive outreach, tours, and personalised interactions, building relationships with new and existing members and turning interest into action. Join a high-energy team with competitive pay and member benefits.