Casual Member Growth & Engagement Consultant

Fitness First; Sydney; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Casual loading

Platinum Fitness First membership

Career development opportunities

Job summary

Fitness First in Mosman, NSW, seeks a casual Member Support Consultant to drive membership growth through proactive outreach, community engagement, and fellow member support. You will introduce the club to potential members, deliver personalized tours, and convert interest into memberships while maintaining exceptional service to existing members.

The role focuses on motivating people, building confidence, and creating positive member experiences that keep them engaged and progressing on their

Qualifications

• Current First Aid & CPR certificate.
• Strong problem-solving mindset to meet member needs.
• Gift for communication to inspire action.
• Driven and goal-focused mindset to excel.
• Team player who supports others and wins as a group.
• Customer-focused approach to build rapport with diverse members.

Responsibilities

• Proactively contribute to club sales budget using sales promotions and referrals campaigns.
• Generate and convert high-quality sales leads through community outreach and referrals.
• Achieve required number of lead contacts via telephone to maximise sales opportunities.
• Provide sales presentations and tours to prospective members.
• Create great member journeys via positive and personalised interactions.
• Achieve successful outcomes to enquiries.
• Open and close the club as per the club roster.
• Engage in member retention programs to keep members motivated.
• Regular service calls to new and existing members to nurture their journey.

Skills

First Aid

CPR

Communication

Problem solving

Drive

Teamwork

Customer focus

Job description

Fitness First in Mosman, NSW, seeks a casual Member Support Consultant to drive membership growth through proactive outreach, community engagement, and fellow member support. You will introduce the club to potential members, deliver personalized tours, and convert interest into memberships while maintaining exceptional service to existing members.

The role focuses on motivating people, building confidence, and creating positive member experiences that keep them engaged and progressing on their