Member Growth & Engagement Coach

Fitness First

Sydney

On-site

AUD 39,000 - 47,000

Part time

8 days ago

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Benefits offered by this job

Hourly rate with casual loading

Complimentary Platinum Fitness First</

Team environment and career growth

Job summary

Fitness First is hiring a casual Member Support Consultant at Newtown. You will be the first point of contact for members, sparking motivation and helping people start or maintain their fitness journey.

You’ll drive membership growth through proactive outreach, referrals, and personalized service, while building strong relationships with existing members. You’ll work in a high-energy club setting, supporting sales goals, delivering tours and presentations, and delivering exceptional customer

Qualifications

First Aid & CPR certification required.
Strong problem-solving mindset with solutions.
Great communication skills to engage with diverse people.
Goal-oriented, proactive, and a team player.

Responsibilities

Proactively contribute to club sales using promotions and referrals.
Generate and convert high-quality leads through community outreach and referrals.
Make required number of lead contacts via telephone to maximise opportunities.
Provide sales presentations and tours to prospective members.
Create positive member journeys through personalised interactions.
Respond to enquiries with successful outcomes.
Open and close the club per roster.
Support member retention programs to keep members engaged.
Make regular service calls to promote club products and boost results.