Membership Growth Specialist — Uncapped Commission & Career Path

Fitness First; Sydney; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Platinum Fitness First membership

Anniversary leave and gym membership (

Friends/family gym membership

Job summary

Fitness First in Sydney is seeking energetic Sales Consultants (Member Support Consultants) to be the heartbeat of the club. You will drive membership growth through proactive outreach, community engagement and by turning interest into action, introducing people to the club and guiding them to start their fitness journey.

You will deliver exceptional service to existing members and create positive experiences that motivate and retain clients.

Qualifications

• Current First Aid & CPR certificate.
• A problem-solving mindset - you can provide solutions that meet the needs of potential members.
• A gift for communication - you can talk to anyone with ease, and inspire them to take action.
• Drive - you are goal-focused and continuously looking for new ways to excel yourself.
• A team player - you can rally through the hard times and celebrate personal and team success.
• Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals.

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns.
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities.
• Achieving the required number of lead contacts via telephone to maximise sales opportunities.
• Providing sales presentations and tours to prospective members.
• Creating great member journeys via positive and personalised interactions.
• Achieving successful outcomes to enquiries.
• Opening and closing the club as per the club roster.
• Active involvement in member retention programs, inspiring members to continue their fitness journey.
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.

Job description

Fitness First in Sydney is seeking energetic Sales Consultants (Member Support Consultants) to be the heartbeat of the club. You will drive membership growth through proactive outreach, community engagement and by turning interest into action, introducing people to the club and guiding them to start their fitness journey.

You will deliver exceptional service to existing members and create positive experiences that motivate and retain clients.