Membership Growth Leader - Uncapped Commission & Gym Perks

Fitness First; Central Coast; Vor Ort; AUD 68.000 - 92.000; Vollzeit

Benefits dieser Stelle

Uncapped commission

Platinum Fitness First membership

Anniversary leave

Gym membership for friends or family

Recognition for Service Awards

Zusammenfassung

Fitness First Australia is seeking a dynamic Membership Manager to lead a high-energy Member Support Consultant team, drive memberships and retention, and deliver exceptional member experiences across NSW clubs.

You will coach, recruit, and develop staff, set performance goals, collaborate with regional leaders, and convert conversations into memberships while supporting first visits into long-term fitness journeys.

Qualifikationen

• Proven background in sales and customer service with a track record of achieving KPIs.
• Experience leading, mentoring, or motivating a team to achieve goals.
• Current First Aid and CPR certification (WWCC may be required depending on state).

Aufgaben

• Lead, coach, and develop the Member Support Consultant team to achieve sales and retention targets.
• Drive member growth through acquisition, integration, and proactive retention strategies.
• Oversee front desk operations and set the standard for exceptional member service.
• Monitor performance, set goals, and provide training to ensure consistent team success.
• Support recruitment, onboarding, and development of Member Support Consultants.

Kenntnisse

Sales leadership

Customer service

Team mentoring

KPIs

Leadership

Ausbildung

First Aid & CPR certification

Tools

CRM systems

Jobbeschreibung

Fitness First Australia is seeking a dynamic Membership Manager to lead a high-energy Member Support Consultant team, drive memberships and retention, and deliver exceptional member experiences across NSW clubs.

You will coach, recruit, and develop staff, set performance goals, collaborate with regional leaders, and convert conversations into memberships while supporting first visits into long-term fitness journeys.