Membership Growth Leader – Inspire Sales & Retention Teams

Fitness & Lifestyle Group; Sydney; Vor Ort; AUD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Uncapped commission

Platinum Fitness First membership

Anniversary leave

Friend/family gym membership

Zusammenfassung

Fitness First is seeking a Membership Manager in Sydney to lead a dynamic Member Support Consultant team, driving sales and member retention while delivering exceptional experiences at the front desk.

You will coach, mentor, and inspire your team to achieve KPIs, recruit and onboard new members, and partner with club leadership to grow memberships. The role offers a clear path into leadership within Fitness & Lifestyle Group.

Qualifikationen

• Proven background in sales and customer service with KPI achievement.
• Strong understanding of the sales cycle and retention strategies.
• Experience leading, mentoring, or motivating a team to achieve goals.
• Confident using business systems and reporting tools.

Aufgaben

• Lead, coach, and develop the Member Support Consultant team to achieve sales and retention targets.
• Drive member growth through acquisition, integration, and proactive retention strategies.
• Oversee front desk operations and set the standard for exceptional member service.
• Monitor performance, set goals, and provide training to ensure consistent team success.
• Support recruitment, onboarding, and development of Member Support Consultants.
• Collaborate with club and regional leaders to deliver membership growth initiatives.

Kenntnisse

Sales

Team leadership

Customer service

KPIs

CRM systems

Tools

CRM software

POS systems

Jobbeschreibung

Fitness First is seeking a Membership Manager in Sydney to lead a dynamic Member Support Consultant team, driving sales and member retention while delivering exceptional experiences at the front desk.

You will coach, mentor, and inspire your team to achieve KPIs, recruit and onboard new members, and partner with club leadership to grow memberships. The role offers a clear path into leadership within Fitness & Lifestyle Group.